Manages your bills, so you don't have to
  • Fast and Simple Payment options.
  • You can receive and pay all your bills all within one site.
  • Choose which bills to manage, and when to pay them
  • Multiple payment options
  • Set up bills for manual, scheduled, or automatic bill payment.
One stop. Many Benefits
  • Online Bill Pay eliminates confusion by consolidating all your bills in one place.
Safe and Secure
  • eCitizen Portal is a secure Bill & Payment website that uses industry recognized security safeguards
  • All information sent to and from the eCitizen Portal is encrypted and sent through a secure Internet connection.
  • You are the only person who can authorize payments to be issued by eCitizen Portal against your account.
Additional Info

Pay By Mail

You can always pay your bills by mail.

To pay your Water Bills by mail, mail check payments to

City of Rochester Water
Dept. 90134 
P.O. Box 5508
Binghamton, NY 13902-5508

To pay Parking Tickets by mail, mail check payments to:

   City of Rochester Parking Violations Bureau
   200 East Main Street
   Suite B-001
   Rochester, NY 14614

To pay Taxes by mail, mail check payments to:

City Treasurer's Office
City Hall
30 Church St., Rm 100A
Rochester, N.Y. 14614

To pay your Refuse Bill by mail using the payment stub, mail check payments to:

City of Rochester Refuse
Dept. 90205 
P.O. Box 5508
Binghamton, NY 13902-5508